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About the work
Q: Do I have to provide anything for the job?
A: Yes. We need access to power and water on site.
Q: What if I don’t have water or power?
A: Water can be brought to site free of charge if we know in advance. If power is unavailable, we will charge to rent a generator.
Q: Do I need to be home?
A: No, but you should be home when we finish so you can inspect the work before we leave.
Q: Can you match all brick types?
A: We can get a perfect match for 80% of common brick types. Non-standard bricks are matched in priority of size, colour and pattern.
Q: Can you match my mortar colour?
A: We have a wide variety of mortar pigments to match almost every colour.
Q: How long is your season?
A: We work outdoors from early April until late November - masonry requires a certain minimum temperature. Indoor jobs are scheduled all year round, but especially in winter.
About the company
Q: How long has Stonehenge Masonry been in business?
A: Stonehenge Masonry was founded in 2006.
Q: Do you have references or places where I see your work?
A: Plenty! Please call us so we can direct you to the ones most relevant to your job.
About payment
Q: Do I need to make a deposit?
A: Usually not. We request 25% deposits only on jobs where the material cost (not the total cost) exceeds $1,000.
Q: Will the price on the estimate be the exact cost of the job?
A: Almost always. However, in certain cases where the work is more than estimated, the price may rise by up to 10%.
Q: What forms of payment are acceptable?
A: Cheque or cash. We do not accept credit cards.
Q: What if I schedule a job and then want to cancel?
A: You must notify us 20 days in advance. If we do not get proper notice, we may charge a cancellation fee of up to 20%.
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